Guam News - Guam News

Guam - The Guam Power Authority this afternoon released an update on its efforts to correct a billing mistake on the new base rate charge.

READ the GPA release in FULL below:

BASERATE RESOLUTION UPDATE

For those customers significantly impacted with the change in the Demand Rate portion of their power bills, the Guam Power Authority has an update.

“Of approximately 1400 accounts identified with Demand Charge billings issues, GPA has been able to reclassify over 840 accounts to the proper rate class,” stated Joaquin C. Flores, P.E., GPA General Manager, “These accounts qualified for different rate class due to their low consumption history.   As a result, these customers will receive a credit on either their June or July bill.”

GPA has identified 208 additional accounts to be moved to a lower rate class because of their trend toward lower consumption during the past six months or more. GPA will also credit also these accounts on their June or July bill.  GPA will file an emergency petition with the Public Utilities Commission to allow this change.  In the meantime, GPA will process the credit in the anticipation that GPA and the PUC will arrive at an agreement with this proposed change by GPA.

This effort since last week’s Legislative Hearing addresses 1048 of the 1400 accounts affected or about 76% of the affected accounts.  Of the remaining 350 customers, GPA continues to work on their billings to determine the appropriate rate solution for these accounts.  GPA hopes to have a resolution for these remaining accounts by end of next week.

“With this approach, GPA is quickly correcting the rate classification problems for most of the affected customers while continuing to work on an appropriate resolution for those remaining customers.,” stated Flores, “Customers affected should have received a letter notifying them of the matter advising them of action taken and a number to call if any questions remain – we want to resolve the unforeseen matter.”